META ECOSYSTEM

Business
Flows

Complete processes inside the chat: scheduling, quoting, onboarding, and data capture without the customer ever leaving WhatsApp or opening a browser.

Let's start See how we work

Business Flows

  1. Service type ✓ Installation
  2. Branch ✓ Downtown
  3. Date and time ✓ Tue 10:00
  4. Confirmation Sending…

Where processes fall apart

Every jump outside the chat is a chance for the customer to drop off.

  • ✕ Links to external forms that render badly on a phone browser.
  • ✕ Data arriving incomplete, chased down by phone afterwards.
  • ✕ Schedules coordinated by hand that end up double-booked.
  • ✕ Captured information someone has to re-enter into the CRM manually.

Processes that live in the chat

Every jump to an external form loses customers. Flows remove that jump.

01

Native Forms

Data capture inside WhatsApp, with no browser redirect and nothing to install.

02

Scheduling

Appointment booking connected to the team real calendar, with automatic confirmation.

03

Guided Quoting

The customer builds their quote step by step and gets the calculation on the spot.

04

Data to CRM

Everything captured goes straight to your CRM or ERP, validated and with no manual re-entry.

How we work

We map the process you already have before turning it into a flow. If the process is broken, automating it only breaks it faster.

01

Diagnosis

We measure your real conversation volume, who answers today, and where messages are being lost.

02

Architecture

We define what data comes in, which systems connect, and what business rules govern every reply.

03

Deployment

We configure, test with real conversations, and adjust before opening the channel to the public.

04

Monitoring

We measure behavior after go-live and correct whatever reality shows differently from the plan.

Next in the ecosystem

Meta Cloud Infrastructure

Setup of WhatsApp Business Platform, catalogs, and webhooks on the Meta Cloud API.

→

WhatsApp Agents

AI agents that support, qualify, and sell on the channel your customers already use.

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Turn conversations into processes

We map your current process and turn it into a native WhatsApp Flow.

Book Appointment →

Frequently asked questions

What exactly is a Flow?

A form that opens inside the WhatsApp conversation. The customer fills in the data without leaving the chat or opening a browser, and the response goes straight to your system.

Which cases suit it?

Whatever you handle today by asking for data across loose messages: booking a slot, submitting a request, taking a reservation. Anything that is currently a back-and-forth of questions fits in a Flow.

Does the data stay with Meta?

Responses travel to your system. You can also encrypt them end to end so Meta cannot read them, and for sensitive data we recommend it.

Can a Flow be changed after publishing?

Yes, it is versioned and republished. Changes do not break conversations in progress, which finish on the version they opened.